Privacy
Written to be read. If anything here is unclear, ask us and we will make it clearer rather than longer.
Scope of this notice
This notice covers this website only. It does not describe the handling of data inside a Ferrite deployment operated for a customer; that is governed by the agreement covering that deployment.
The contact form
The contact form on this site prepares a message in your browser. Automated delivery from the site is not connected, so the details you type are not transmitted to us when you press the button, and they are not stored on a server by this site.
When you send the prepared text to us through your own channel, we hold what you chose to include so that we can reply and continue the conversation.
What we ask you not to send
Please do not include credentials, production data, special-category personal data or third-party confidential information in an initial enquiry. If a technical discussion requires sensitive material, we agree a controlled route for it first.
Analytics and tracking
This site does not set advertising cookies and does not build behavioural profiles of visitors. Where the hosting platform records standard technical request information for delivery and security purposes, that is limited to operating the site.
Your rights
If you have corresponded with us, you may ask what we hold about that correspondence, ask for it to be corrected, or ask for it to be deleted. Send the request through the contact page and describe what you are asking for.